Shipping policy

At Anspair, we are committed to delivering your orders quickly, safely, and efficiently throughout the United Kingdom.

Order Processing

Orders are processed within 1–2 business days (Monday to Friday).
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times:

Standard UK Delivery: 2–5 business days
Express UK Delivery: 1–2 business days (if selected at checkout)

Please note that delivery times are estimates and may vary during busy periods or due to circumstances beyond our control.

Shipping Charges

Shipping costs are calculated at checkout based on your order and delivery location.

We may occasionally offer Free UK Shipping on qualifying orders during promotions.

Delivery Areas

Currently, we deliver throughout the United Kingdom, including:

England
Scotland
Wales
Northern Ireland

If we expand to international shipping, this policy will be updated accordingly.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (where available) so you can monitor your delivery.

Delayed Deliveries

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to:

Severe weather
Public holidays
Courier service disruptions
High order volumes

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is correct before completing your purchase.

Zulfa Mart cannot be held responsible for orders delivered to an incorrect address provided by the customer.

Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 48 hours of delivery with:

Your order number
Photos of the damaged item (if applicable)

We will investigate the issue and work to resolve it as quickly as possible.

Lost Parcels

If your parcel has not arrived within 10 business days after dispatch, please contact our customer support team so we can investigate with the courier.